Regardless of the fact that the web hosting service provided by the different companies seems identical, every provider has a customized platform with its own tweaks and ways to execute certain tasks. Because of this, a big knowledge base would be extremely useful both for people with little to no prior experience and for technically savvy users who will sooner or later learn how specific operations are done, but will waste some time in the process. The aim of such a knowledge base is to help make the service fast and easy to use, sparing users lots of time and efforts. The result is more gratified clients, since they can swiftly find the information they wish, and much less work for the client service team members, because typically the vast majority of the questions and problems that clients have got are already enumerated in the knowledge base. In case the articles themselves are well-written and encompass more topics, you’ll be able to get to know more not only about your account, but also about the hosting service in general.

Extensive Online Documentation in Cloud Hosting

All cloud service that we are offering feature a comprehensive knowledge base where you can find everything you may ever need to know in regards to your web hosting account. Whether you desire to set up a brand-new database, to forward a domain using an .htaccess config file or to create an email address on your computer or feature phone, you can just read our help articles and all the info that you require will be there. When you go to a particular section of your Hepsia hosting Control Panel, you can see articles that are dedicated to the functions that you can access through it. In case you would like to see the full archive of articles and get acquainted with all the features that Hepsia offers, or simply to read general info about the web hosting service, you can browse through the entire knowledge base, which can be accessed via the Help menu in your Control Panel. We’ve tried our absolute best to encompass any difficulty that you may face, but in case you don’t find the info that you desire, you can always get in touch with us, as our support team members are at your disposal 7 days a week.

Extensive Online Documentation in Semi-dedicated Servers

Our Linux semi-dedicated servers include thorough online help documentation where you will see information on all the features that our custom-built Hepsia Control Panel offers, in addition to solutions to various questions and challenges that you could stumble upon. All installation manuals feature thorough descriptions, which implies that you won’t have to worry about skipping something in case you would like to export a MySQL database, for instance. The troubleshooting articles include a number of different conceivable causes of specific problems and the solution for each one of them, so if you are unable to send emails although you have the correct SMTP server settings, for example, you can swiftly discover what the reason might be and fix the issue with a couple of mouse clicks in your mail client. As the Hepsia Control Panel offers quite a few features, you’ll be able to find related articles in every single section. If you wish to examine all help articles, click on the Help link, which is located in the top right-hand side of the page.