There are plenty of cloud hosting companies out there, however most of them are resellers who have minimal resources, especially in terms of support. One way to distinguish them is the option to get in touch with the company over the telephone. The type of support that you will get via this particular way of communication may vary depending on the provider - some provide professional phone support, others offer common and customer support only as some matters are more time-consuming and it's far easier to be resolved via a support ticket, particularly if the situation needs to be escalated. Still, it is good to find that you can get in touch with your website hosting supplier as there are lots of small matters that can be taken care of effectively and in a very timely manner with a call, not mentioning that you will be able to get more information for the services even before you become a client.

Phone Support in Cloud Hosting

In case you decide to obtain one of our cloud service, you'll be able to get hold of our support crew via phone for 14 hours per day. We will help you select the ideal package for your websites as we think that it is better to discuss these issues with a live person. In case you already have an account, we can help you with any kind of sales/billing questions and / or general matters, even with some tech situations that don't require too much time or escalation to a system administrator since it'll be more convenient to open a support ticket for time-consuming issues so as to have the communication in one place. We now have telephone numbers in the US, Great Britain and Australia, so you're able to call the one you prefer and talk with one of our agents.

Phone Support in Semi-dedicated Servers

We provide live phone support 14 hours a day as part of the support services for every single semi-dedicated server plan that we provide. As some issues are more complex and time-consuming, you will have to open a support ticket if you experience such an issue, but for all the general, billing or small-scale technical issues you can always give us a call and we will help you quickly to save you the time you'll need to spend on opening a ticket. Even if you don't have an account yet, you can find out whether you can host your websites on our cutting-edge cloud platform or you're able to get any other general info on our semi-dedicated solutions. We have local phone numbers in the U.S.A., the UK and Australia as well as a worldwide number, which means that you're able to call the one that is closer to where you are.