A 99.9% Server Uptime
The chief benefit of setting up your very own cloud hosting platform is that you don’t have to be worried about compatibility – you configure a special set of software apps in such a manner as to be compatible with a defined set of hardware parts. The outcome is something even more steady and dependable, since there are fewer potential chances of failure. We’ve set up our cloud hosting system atop tried and trusted hardware components as well as a seriously customized version of Security–Enhanced Linux in an attempt to create an extremely safe home for all your sites.
For this reason, with each of our cloud service plans we offer a 99.9% server uptime guarantee. This uptime guarantee is valid for all datacenters.
A 99.9% Network Uptime
When you build your very own cloud hosting system, it is crucial to also set up your own network infrastructure. This is the reason why we set up a custom internal network in each one of our datacenters. Relying on top–hole Juniper routers and switches, our internal network allows for hypersonic data transmission rates and is completely redundant.
Thus, you will take advantage of a 99.9% network uptime in our datacenter in US, in our datacenter in UK, in our datacenter in FI, in our datacenter in Eastern Europe and in our datacenter in AU, irrespective of which hosting service you have opted for.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting packages. If you’re not delighted by our hosting services, or if you think that they are insufficient, or if you decide that you need a Linux VPS servers rather than a cloud hosting package – we will give you a refund, no questions asked.
All domain name registrations are non–refundable, but you will retain full control of your domains even when you delete your account with us.
24/7 Technical Support
If you’ve ever been forced to wait around for hours to get a response, you’re aware of how maddening this can be, particularly if your website is at stake. This is why we offer a 24x7 support service with a 1–hour response time guarantee. Irrespective of what happens or what holiday it is – our tech support engineers will be right here for you and they will respond to you within 60 minutes. And the best thing is that their average ticket response time is just twenty minutes!