Customer Support Channels
A 1–hour Response Guarantee
Supplying high quality support prompt is our high priority, so we back up each cloud service plan with a one hour ticket response warranty. When you present a ticket or send us an e–mail, our user support team will do their best to offer the most satisfactory answer to your case and to offer you assistance quickly.
A Top–quality Support Service
Our help and support service is supplied by a team of licensed professionals who definitely are prepared to answer your query quickly. It is easy to communicate with the technical support staff by opening a technical support ticket from your Web Site Control Panel or by sending us an email message. On business days, you may also contact us on the phone or use the online chat service.
An Intuitive Help Section
Our Control Panel has a wide–ranging knowledge base which is integrated into all parts. In each section, you will find a Help control key which will load for you a selection of step–by–step guides on how to apply a selected function or perform a particular action. Additionally, we have prepared course videos to help you to get a better idea of the Control Panel’s interface.