Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Supplying high quality support prompt is our high priority, so we back up each cloud service plan with a one hour ticket response warranty. When you present a ticket or send us an e–mail, our user support team will do their best to offer the most satisfactory answer to your case and to offer you assistance quickly.

  • Top quality support service

  • A Top–quality Support Service

  • Our help and support service is supplied by a team of licensed professionals who definitely are prepared to answer your query quickly. It is easy to communicate with the technical support staff by opening a technical support ticket from your Web Site Control Panel or by sending us an email message. On business days, you may also contact us on the phone or use the online chat service.

  • Intuitive help center

  • An Intuitive Help Section

  • Our Control Panel has a wide–ranging knowledge base which is integrated into all parts. In each section, you will find a Help control key which will load for you a selection of step–by–step guides on how to apply a selected function or perform a particular action. Additionally, we have prepared course videos to help you to get a better idea of the Control Panel’s interface.