A User–Friendly Help Center
In the Web Site Control Panel you will find a comprehensive Help Center section featuring a plethora of how–to articles and commonly asked questions. They are contributed by our support team of proficient technicians. Just type in your question and our intelligent system will return the best answer.
If you wish to watch how an action is executed or how an issue is solved, instead of just reading about it, then have a look at our compilation of how–to video tutorials. They address different topics and will help you quickly learn how to work with our Web Site Control Panel.
A One–Hour Support Ticket Response Guarantee
All our semi–dedicated servers are backed up by a 24x7 support service and come with a 1–hour response guarantee. Our experienced support engineers will be online 24 hours a day and will resolve any problem that you may possibly have within less than one hour after the support ticket submission. Normally, a reply will be given to you within twenty minutes.