Assistance Channels

  • 1 hour ticket response time
  • A 60 mins Ticket Answer Guarantee

  • Each ticket you send to our client help Department will be answered in less than 60 mins. The regular inquiries shall be taken care of as quickly as possible. Yet, if the help request you have posted requires aid from a licensed admin technician, we will address the ticket to him and will notify you about the postponement.

  • Top quality support service
  • Top–quality Tech Help Service

  • We will be working for you day and night to offer help and tech support as well as to assist you with any trouble that you could have as you are handling your virtual server. We can assist you with all pre–installed apps, such as your Operating System, server management panel (dependent upon the VPS type) and the Web Site Control Panel produced entirely by our company.

  • Intuitive help center
  • An Educational Help Zone

  • A detailed and constantly updated articles base is included in our in–house built Web Site Control Panel. It offers you quick tips on how to carry out all the common website management jobs. The Help section presents comprehensive how to content articles and step by step video courses. You can open the Help zone by clicking the Help or Video buttons in the upper right side of each Control Panel section.